Training

Student Assistant Guide

Description:

A link to the guide for Student Assistants in the OIT computer labs covering employment responsibilities, software support and more.

Examples of what’s in the guide:

Resume and Social Media Training

Description:

Two examples of the training I have done for Student Assistants on resume writing and social media networking. These training sessions combine presentation, discussion, and a workshop where SAs can bring in their resumes to get advice on how they are written.

Student Assistant interview and New Hire Training Quizzes

Description:

In order to improve the quality of students we hire as well as better train our current students, I have created a number of quizzes covering software, customer service and other topics covered in our training sessions for new employees.

SA Quiz

Lynda.com Training through Blackboard

Description:

To prepare our Student Assistants for more responsibilities and to help them be more helpful for our patrons, I have recently begun a program to encourage students to take Lynda.com training. I have a group using Blackboard that the students belong to and can access a Lynda.com playlist of required and recommended training material.

LyndaTraining

Role Play for Student Assistant Training

Description:

Periodically, we will do mass training sessions for our students that involve discussion and role play. Below are some examples of the role play scenarios I have used for training Student Assistants.

Photos used in Training sessions

Description:

Several years ago, I created a training handout for Student Assistants that included photos showing the topics we were going to cover. Below are examples of some of our training photos.

 

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